What currency are the prices do I see in the site?

All prices are in USD, but we have the option to convert to CAD, GBP, and AUD. This can be done by clicking the button which says "USD $" on the top right corner of our website.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Please allow 1-3 days production time for your order to ship out. The average shipping times are 5-15 days, depending on location.

Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business days please contact us.

I am not in love with my order, can it be returned? What if there is an issue?

We offer a 100 % satisfaction guarantee. If the product is defective or damaged there is a 30 day window to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include name and order number on the returned parcels.
Please note: If your package is already shipped, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?

If you have miss spelled or auto filled in an incorrect address, please contact us ASAP so we can update your order. If the given address is wrong we can change the address to the correct one within 24 hours. No refunds will be issued after 24 hours of incorrect submission.

How long does shipping take?

Shipping times vary as we ship worldwide. The average shipping time is 5-15 business days depending on your location.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help your home look beautiful! Please send us an email and we will be happy to assist you in any way possible. We aim to respond to emails within 24 hours.